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Context Help

If you lose your way inside our web hosting Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A pop-up menu will open. It contains exhaustive information about all the actions that you can carry out on that particular page. Each pop-up menu opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast range of educational video clips describing how to use our web hosting Control Panel. They're intended for those of you who want to see how things are getting done rather than only reading articles. Thus, anyone can quickly become familiar with our Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you need, take a gaze at our comprehensive Frequently Asked Questions section, which includes questions asked by real persons and offers practical solutions. We regulary "revamp" our FAQ section with new questions & answers so as to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions database either, you can contact our excellent team of customer support engineers available 24/7 and ready to help you with any issue. Each trouble ticket you submit will be answered within sixty minutes (the average ticket response time is approximately twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 225398

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com